LaSnug
Pets Best pet insurance review
Vet-founded, with the option to pay your vet directly.
Founded by a veterinarian, Pets Best offers accident-only and accident-and-illness plans with generally competitive pricing, no upper age limit, and the option to pay your vet directly rather than waiting for reimbursement. It's best known for direct vet pay. Budget-conscious owners, older pets, and anyone who wants their vet paid directly at the time of treatment.
The good
- Direct-to-vet payment option
- No upper age limit to enroll
- Both accident-only and accident-and-illness tiers
- Generally competitive pricing
Worth noting
- Exam fees may be an optional add-on on some plans
- Routine care is a separate wellness add-on
What Pets Best covers
- Accidents and illnesses
- Surgery, diagnostics and hospitalisation
- Optional routine and wellness add-ons
- Choice of deductible and reimbursement rate
As with any accident-and-illness policy, pre-existing conditions are excluded and routine care is usually an optional wellness add-on. See what pet insurance covers for the full picture.
Who Pets Best is best for
Budget-conscious owners, older pets, and anyone who wants their vet paid directly at the time of treatment.
This is an affiliate link — we may earn a commission if you buy through it, at no extra cost to you. It never changes our review.
Compare with other insurers
- Lemonade review — lowest starting prices.
- Spot review — flexible coverage limits.
- Embrace review — diminishing deductible.
- Fetch review — comprehensive coverage.
- ManyPets review — no per-condition caps.
About this review
LaSnug is an independent information service, not an insurer, agent, or broker. Coverage features described here are general and can change — always confirm current terms, pricing, and availability directly with Pets Best before buying. We may earn a commission from links on this page.
Pets Best questions
Is Pets Best pet insurance any good?
Pets Best stands out for one thing above all: direct vet pay. Founded by a veterinarian, Pets Best offers accident-only and accident-and-illness plans with generally competitive pricing, no upper age limit, and the option to pay your vet directly rather than waiting for reimbursement. Whether it's right for you comes down to your pet's age, breed, and how you weigh the trade-offs below — always compare at least one other insurer before deciding.
What does Pets Best cover?
Pets Best's plans typically include accidents and illnesses, surgery, diagnostics and hospitalisation, optional routine and wellness add-ons, and more. Like all standard pet insurance, pre-existing conditions are excluded and routine care is usually an optional add-on. Confirm the exact terms in the policy wording before buying.
Does Pets Best cover pre-existing conditions?
No. Like every mainstream pet insurer, Pets Best excludes conditions that showed signs before your policy started or during the waiting period. Insuring while your pet is young and healthy is the way to keep the most covered.