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Coverage guide

What does pet insurance cover?

The short answer

A standard accident-and-illness plan covers unexpected injuries and illnesses — surgery, hospitalisation, diagnostics, prescription medication, and specialist care. It does not cover pre-existing conditions, and routine or wellness care (vaccines, check-ups, dental cleanings) is usually an optional add-on. You pay the vet, then get reimbursed a set percentage after your deductible.

What's typically covered

  • Accidents & injuries — broken bones, bite wounds, swallowed objects, lacerations.
  • Illnesses — infections, cancer, diabetes, allergies, digestive and urinary conditions.
  • Surgery & hospitalisation, including emergency and overnight care.
  • Diagnostics — bloodwork, X-rays, ultrasound, MRI, biopsies.
  • Prescription medication tied to a covered condition.
  • Specialists & referrals — oncology, cardiology, dermatology.
  • Hereditary & congenital conditions on most modern plans, provided they weren't pre-existing.

What's usually NOT covered

  • Pre-existing conditions — anything with signs before coverage began. This is the most important exclusion.
  • Routine & wellness care — unless you add a wellness plan.
  • Cosmetic or elective procedures — tail docking, ear cropping, declawing.
  • Breeding, pregnancy, and whelping costs.
  • Preventable issues tied to missed vaccines, in some policies.

Optional add-ons

Most insurers sell a wellness or routine-care add-on that reimburses predictable annual costs — vaccinations, dental cleanings, parasite prevention, and wellness exams. It's a budgeting tool rather than true insurance: you roughly pay in what you take out, so add it only if it matches your pet's routine spending.

How reimbursement actually works

Three numbers shape every accident-and-illness plan, and they're also the levers that change your monthly cost:

SettingWhat it meansTypical options
DeductibleWhat you pay before reimbursement begins$100–$1,000 / yr
Reimbursement rateThe share of eligible bills you get back70% · 80% · 90%
Annual limitThe most the policy pays per year$5,000–unlimited

Example: on an $4,000 covered bill with a $500 deductible and 80% reimbursement, you'd get back 80% of $3,500 — about $2,800. A higher deductible or lower reimbursement rate lowers your premium but raises your share of each bill.

Waiting periods

Coverage doesn't start the instant you buy. Accidents often have a waiting period of a few days, illnesses typically around 14 days, and some orthopedic conditions can wait up to six months. Anything that appears during a waiting period is treated as pre-existing — another reason to insure before problems arise.

Read the policy wording. Coverage varies between insurers — bilateral conditions, exam fees, and behavioural therapy are common points of difference. Always confirm specifics directly with the insurer before buying.

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Related reading

Sources

  • NAPHIA — plan types and industry definitions: naphia.org
  • American Veterinary Medical Association — veterinary care guidance: avma.org

Coverage details are general and vary by insurer and policy. Always read the policy wording. LaSnug is not an insurer.

FAQ

Coverage questions

Does pet insurance cover pre-existing conditions?

No. Any illness or injury that showed signs before your policy started — or during the waiting period — is excluded. Some insurers will cover a "curable" past condition again after a symptom-free period, but chronic conditions stay excluded.

Does pet insurance cover routine and wellness care?

Not by default. Vaccines, annual check-ups, dental cleanings, and flea/worm prevention are usually an optional wellness add-on for an extra monthly fee, not part of standard accident-and-illness cover.

How does reimbursement work?

You pay the vet, then file a claim. The insurer applies your annual deductible, then reimburses an agreed percentage (commonly 70%, 80%, or 90%) of the remaining eligible bill, up to your annual limit. A few insurers can pay the vet directly.

Is there a waiting period before coverage starts?

Yes. Accidents often have a short waiting period of a few days; illnesses typically wait around 14 days; and some orthopedic conditions (like cruciate ligaments) can have a longer wait of up to six months.